About Precision Social

Precision Social is a social media and content production agency. We started in 2019 as a product photography company and quickly realized what we actually cared about was helping brands tell better stories — so we rebuilt around social strategy and content production and went all in.

We're a remote-first team working with clients across the United States. We're organized into pods: a Pod Lead, a Social Media Manager, and a Content Producer, each dedicated to a specific set of client accounts. Small, accountable teams that own their work end to end.

Our values of Redwood Thinking, Let Picasso Paint, and Burn the Forest Floor aren't wall art. They're how we make decisions, give feedback, and hold a standard.

The Role

This is a hands-on support role. You work directly for a Pod Lead, and you're the person who makes sure the details get handled so the Pod Lead can stay focused on strategy, client relationships, and leading the pod.

You are an operator. You'll be scheduling, chasing, prepping, logging, formatting, filing, and following up every day, across multiple client accounts. When a client asks for something, you make sure it's captured. When an approval is sitting, you chase it. When a call is coming up, the prep is already done by you. When a shoot is Thursday, the paperwork is executed far in advance.

You'll also support the Social Media Manager and Content Producer on the pod, with your Pod Lead setting your priorities.

You're not setting strategy, owning client relationships, or approving work as that's the Pod Lead's job. What you're doing is learning how all of it works from the inside while making a high-performing pod run faster. For the right person, this is the entry point into our Strategy/Account track.

What You'll Do

Keep the pod's work visible and moving

Log every client ask and pod action item in Asana within 24 hours with an owner and a due date
Check the board daily and follow up on open items before they go overdue
Track deliverable timelines across the pod and flag delays or conflicts early with context, not just alerts

Chase things down

Chase clients for assets, brand files, logins, feedback, and approvals
Chase vendors and contractors for confirmations and paperwork
Follow up internally when something is sitting

Run the meeting machinery

Schedule client calls, QBRs, and ad-hoc meetings, including coordinating across client calendars
Build agendas for daily stand-ups, weekly pod syncs, and monthly client calls
Take notes, capture decisions and owners, and get recaps out within 24 hours
Prepare briefing packets so the Pod Lead walks into every client call already prepped

Handle documentation

Keep the Client Bible current in the Ops Portal: brand rules, audience insights, compliance notes, tone guidance, key decisions
Upload transcripts, approved briefs, and KPI snapshots to the pod's Claude project weekly
File every client-facing document correctly, with proper naming conventions

Assemble reporting

Pull platform analytics and populate dashboard templates 24 hours ahead of client calls
Compile monthly and quarterly reporting data and format it cleanly for presentation
Log wins, milestones, and standout content performance for renewal prep and QBRs

Support shoots and production logistics

Coordinate call sheets, location confirmations, access and parking details, and vendor and talent scheduling
Make sure required releases and paperwork are executed before shoot day
Confirm logistics with everyone who needs to be there

Support new client onboarding

Welcome packets, Client Bible setup, Asana board build, drive folder structure

Draft for review

First drafts of client emails, status updates, and recap notes for Pod Lead review and approval
Maintain a professional, warm, responsive tone in every client interaction — you're representing the pod

What We're Looking For

Required

High school diploma or GED
0–4 years of experience in coordination, administrative support, account support, marketing, or a related field
Genuinely strong organization and attention to detail — you do not let things slip, and you follow up without being asked twice
Excellent written and verbal communication
Comfort in project management tools (Asana preferred) and Google Workspace
Ability to juggle multiple accounts and priorities without dropping follow-through
Reliable internet and a quiet, professional space for video calls

Nice to have

Experience in a marketing agency or creative services environment
Familiarity with social platforms and how branded content gets produced and published
Experience with reporting dashboards or client-facing documentation
Working understanding of organic social, content strategy, and KPIs
Familiarity with AI tools for productivity and organization

How We Work

We're remote-first. Standard team hours are 8:45 AM to 4:30 PM Central, Monday through Friday, and part-time schedules are set at hire. We're camera-on during working hours, we respond quickly, and we over-communicate rather than under-communicate.

This role is scheduled, hourly, and overtime-eligible. It is a fixed-schedule role — it does not carry flexible or self-directed hours, because the pod depends on you being reachable and working during your scheduled time.

Compensation and Benefits

Additional compensation: Eligible for discretionary bonuses, spot bonuses, recognition awards, and our employee and client referral award programs.

Benefits for full-time team members (30+ hours per week):

Medical, dental, and vision insurance, effective the first of the month 30 days after hire
401(k) retirement plan with automatic enrollment, available the first of the month after 90 days
Company-paid group term life insurance, plus voluntary supplemental life
Voluntary short-term and long-term disability coverage
Seven paid company holidays
Unlimited PTO for vacation and personal time, plus a separate bank of paid sick and mental health days
Paid parental leave
Monthly remote work stipend
Company-provided laptop and equipment

Benefits for part-time team members (under 30 hours per week): Seven paid company holidays and a bank of paid sick and mental health days. Part-time roles are not eligible for medical, dental, or vision insurance or for Unlimited PTO. Retirement plan participation is available subject to plan eligibility rules.

All team members receive quarterly performance check-ins and a defined growth path within the Strategy/Account track.

Account Coordinator